Frequently Asked Questions: About our gyms, your membership and more
For instance, a £50/month membership will set you back £ over the year. .. The other boon is that there's often no minimum contract length, though you may . Make a note of the date by which you should inform them if you don't want this . Where is my nearest Anytime Fitness location? There are no Anytime Fitness locations near me! I heard that there's an Anytime Fitness opening near me. Plus Fitness has no responsibility for the content of any linked website(s). You may not Each year commences on the anniversary of your joining date. During this session we will teach you how to use all of the relevant equipment in a safe and effective way. This is regardless of the contracted amount or contract term.
Yes, we do provide Personal Training at an additional cost and the prices vary depending if it is part of a group booking, a series, couples training or on a one-to-one basis. Personal Training is available to buy online for members only.
You must be a member to use this service. You can contact the Personal Trainer directly at each Xercise4Less. Do Xercise4Less offer classes? We always guarantee a minimum of 30 of the most up to date classes per week at all of our clubs. I have joined, how do I activate my online account and begin booking classes? This can be all done online with a click of a few buttons. Can my children join Xercise4Less? Yes, children aged 13 and over can join Xercise4Less, we do however have strict health and safety requirements for anyone under the age of Members aged between 13 and Members aged between 16 and From the age of 16 children are classed as full members and have the same privileges as all our other members.
I have now joined on one of your pre-opening offers…the club is not open yet, when will my first direct debit be taken? Xercise4Less will process your first direct debit 30 days after joining the club. If you have deferred your start date the cooling off period will start from the date you start. Please note that once you have joined Xercise4Less your Direct Debit is set as stipulated in the terms and conditions of your contract.
Please take this into consideration when joining. Any further details can be discussed with your membership consultant. Can I freeze my membership?
Yes you can - to freeze your membership simply give us 14 days notice and on your next Direct Debit date your membership can be frozen. To do this, please follow this link.
Terms and Conditions | Plus Fitness 24/7 Gym
As a valued member of Xercise4Less you are able to freeze your membership for up to 3 months completely free of charge. Please note that medical evidence must be uploaded with your freeze form to enable the extended freeze to be actioned.
Please see the staff in your local club for more details. Please provide any supporting evidence to freeze your membership to the member of staff on the front desk. If I no longer want to be a member of Xercise4Less how do I cancel my membership?
I am still within my 12 month contract — how can I cancel my membership? The only circumstances that make you eligible to cancel during your contract period are if: You have moved house over 15 miles away from any Xercise4Less gym.
Long term medical illness or injury. Please note — ANY Cancellation for the above reasons will not be effected until the appropriate proof is provided.
Read your terms and conditions for more detailed information.
Terms and Conditions
If you wish to raise a complaint, please contact the general manager at your local gym. You can request an early cancellation via the website here. How often do we update class timetables? It is our company policy to review and renew our class schedules every 3 months. Rest assured, we run plenty of classes in every Xercise4Less so members can always enjoy fun alternative varieties of group exercise.
We do not consider any class schedule changes to be a valid reason for a formal complaint however we do welcome feedback so that we can continue to improve our services.
We are committed to providing a high-quality service to all of our members. When something goes wrong, we need you to tell us about it. They are best suited to those who wish to use the gym for a fixed period or who do not have a bank account that supports direct debits. If you decide to leave before the end of the fixed contract, no refund is due and your membership cannot be transferred to another person. A small interest payment is included within your monthly subscription fee.
Membership Terms & Conditions
For this type of membership, as part of your online application, you must register your bank details, in order to set up a direct debit instruction, so that we can collect your monthly subscriptions to fund your membership after the first month has elapsed. Please note - Not all bank accounts support Direct Debits for example, non-UK accounts and some saving accounts. Fitness4Less is not responsible for any refunds should your account fail to support a direct debit instruction.
Please check that your account is of a type that enables you to pay by direct debit before you submit your joining application.
Monthly memberships are available as either No Commitment - where you pay a slightly higher rate for the flexibility to cancel at any time month payment plan - This membership commits you to a minimum of 11 further monthly payments.
Please be aware that by choosing this membership, you have agreed to make all the payments that are due. Failure to do so will result in the cancellation of your membership and all remaining instalments and additional charges may become payable. If you default on your membership payments, you will receive two successive emails, each giving you the chance to settle your arrears and set up a new direct debit mandate to complete the number of payments due.
If you comply, your membership will recommence.